Salesforce CRM or Salesforce Customer Relationship Management is a revived version of the traditional CRM. Salesforce allows the cloud storage to run completely without any setup overheads, in order to help the staff to work from any location and from any device, be it Smartphone, laptop, desktop, tablet or PC. Salesforce CRM Training in Hyderabad details the basic & advanced techniques of Salesforce and CRM. The course teaches its students to develop the business application in Salesforce CRM using Admin 201 & Dev 401.
Objectives of the course
- Cloud Computing, its characteristics and how it evolved till date
- Understand CRM, its benefits, CRM software & its features
- Creating, organizing and implementing workflow automation
- Ensuring security and data debugging
- Creating customized reports using Salesforce CRM
- Learning Standard List Controller
- Configuring UI
- Using advanced filters and software dashboard
- Understanding Visual Force programming
- Conceptualizing Salesforce administration & application development
- Introduction to IAAS, PAAS and SAAS
